In recent years, benchmarks have also become a valuable quality assurance tool that can be easily applied for use in a variety of medical environments. All these steps are based on four fundamental principles of management-related benchmarking (York 2015).
1. First Quality
2. Improve customer Satisfaction
3. Improve patient safety
4. Continuous improvement
The Sower (2007) is not only benchmarking but also suggests comparing hospitals with the average of the countries, but also to see the best hospitals, explore their activities, or see more medical care. Industry, also learning from other service industries.
Improving the quality and effectiveness of therapy is an important goal for all professionals regardless of clinical specialties or sizes.